Customer satisfaction is extremely important to HDG.
If you are not completely satisfied with your purchase HDG, you can obtain a refund by returning the item in its original condition within 14 days of purchase. Goods are returned at the customer’s cost and risk. Delivery and handling charges are not refundable for incorrect choice.
HDG will replace and refund delivery costs for any items that arrive at their destination in a faulty or damaged condition. These items must be returned to HDG within 14 days of receipt.
To enable processing of your return, please provide the following information:
- Copy of the original invoice
- Reason for the returns; and
- Contact number.
Returns can be sent to:
Hamson Design Group Pty Ltd
PO Box 517
Mt Martha VIC 3934